PRIVACY POLICY
How CrossWordy uses your information
We aim to collect as little personal information as possible and to be clear about what is collected, why it is used and the choices available to you.
Who we are
CrossWordy is developed and operated by 1 Choice Internet Ltd, a UK company based in Farnham, Surrey.
1 Choice Internet Ltd
UK Company No: 04539953
Email: crosswordy@1choice.co.uk
Information you choose to provide
You can play CrossWordy without creating an account.
If you choose to create a CrossWordy account, we collect the information needed to provide that account, such as your email address and account credentials.
Your password is protected and is not stored as plain text.
If you choose to receive CrossWordy news, discounts, new features or launch information, we may also use your email address for those communications. This is optional and you can unsubscribe at any time.
Game progress and account data
If you create an account, CrossWordy may store information associated with your game progress so that you can protect your progress and continue playing on another device.
This may include information such as puzzle progress, completed puzzles, Player Skill, Win Streak and other game settings associated with your account.
Anonymous gameplay information
CrossWordy can collect anonymous gameplay information to help us understand how the game and individual puzzles perform.
This may include information such as:
- whether a puzzle was completed
- the number of guesses used
- whether Reveal tools were used
- puzzle ratings or comments you choose to submit
- anonymous device or player identifiers used to understand gameplay activity
Gameplay tracking is disabled by default. You can choose to allow anonymous usage tracking in CrossWordy settings.
Allowing this information to be collected helps us identify difficult or weak puzzles, understand where players get stuck and improve the game over time.
Cookies and local storage
CrossWordy may use cookies or browser storage where necessary to provide the game, remember settings and maintain features such as local game progress.
Some preferences may be stored on the device you are using, including accessibility and language settings.
For more information, please see our Cookie Policy.
Advertising
CrossWordy may display advertising between completed puzzles.
Advertising is designed not to interrupt active gameplay.
Where third-party advertising services are used, those providers may use cookies or similar technologies in accordance with their own privacy policies and your consent choices.
How we use information
Information collected through CrossWordy may be used to:
- provide and maintain your CrossWordy account
- protect and synchronise game progress
- operate the game and remember your preferences
- improve puzzle quality and game features
- investigate technical problems
- respond to enquiries or feedback
- send optional CrossWordy updates where you have chosen to receive them
Sharing information
We do not sell your personal information.
Information may be shared with service providers where this is necessary to operate CrossWordy, host the website, provide email services, analyse permitted usage or deliver advertising.
We may also disclose information where required by law.
How long information is kept
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing your account, meeting legal obligations and resolving technical or security issues.
Your rights
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to request access to, correction of or deletion of your information.
If you have a question about your personal information or would like to make a request, contact us at crosswordy@1choice.co.uk.
Children
CrossWordy is a general-audience word game and is not specifically directed at children.
If you believe personal information relating to a child has been provided to us inappropriately, please contact us so that we can investigate.
Changes to this policy
We may update this Privacy Policy from time to time as CrossWordy develops or where legal or technical requirements change.
The latest version will always be published on this page.
Contact
If you have any questions about this Privacy Policy or how CrossWordy handles information, please contact:
1 Choice Internet Ltd
Farnham, Surrey, UK
UK Company No: 04539953
Email: crosswordy@1choice.co.uk